1. How are tickets allocated?
Once the ballot has closed, all applications are placed into a list and the order is randomised. We then work through the list one member at a time, allocating tickets based on each member’s stated game and tier preferences, subject to availability at that point in the ballot.If a member cannot take the tickets offered, we move on to the next member in the list.
Once a member confirms they wish to proceed, they are sent a payment link. Payment must be completed within seven days to secure the tickets.If payment is not received within this timeframe, the tickets will be reallocated to the next member in the ballot.

2. How do I receive my tickets?
All Six Nations tickets are digital only.
Please download the Allianz Twickenham app, the official app associated with England Rugby and the stadium. Tickets will be delivered to the app approximately one week before the game. You must register for the app using the same phone number you used when applying for tickets. This ensures tickets can be correctly allocated to you if you are successful.

3. Why are tickets only sent out a week before the game?
Tickets are released shortly before the match to help prevent secondary resale.
These are community rugby tickets intended for club supporters, players, and members — not for resale. Any resale of tickets on secondary platforms puts the club’s future allocations at risk. If tickets are found to have been resold, the club may be denied future ticket allocations by the Rugby Football Union.

4. Can I sell my tickets if I can no longer attend?
No. Tickets must not be resold under any circumstances.
If you are successful in the ballot but can no longer attend the game:
Please contact tickets@hrfc.com The club will arrange for the tickets to be reallocated to another member Secondary ticketing websites are actively monitored, and any tickets found for resale will result in serious consequences for the club, including loss of future allocations.